One of our Australia clients is a owner of heavy truck machine supermarket. What he used to do was to purchase fittings and hoses in local market and then crimped and assembled to his machines. He has kept doing this for decades but decided to try with overseas supplier for better price and quality.
We met in PTC and had a great talk. He was impressed by our professionalism and products quality. After a factory tour, he got to know us more thoroughly and deeply, and he decided to start with a trial order.
Since he was very urgent with his order, we speed up for him and had the fittings and hose ready in 45 days. He took a flight to check the quality before delivery. He was happy with the initial test but need to do other test in his lab with his test equipment.
He received the goods and assembled to his machines. Everything was perfect and he was very happy. He was satisfied with test result. He appreciated our help and instructions. He was very happy with the product quality and their working condition.
It is our hope to support him grow and develop his truck supermarket by offering him hydraulic fittings and hoses with constant quality, decent price and superior service.
